What Works: Principles for Leading Centralization
Last time, I wrote about why centralizing docketing feels so impossibly hard: the loss of control, the resistance, the departures. Today, let's talk...
From Chaos to Clarity: The Human Side of Centralizing Docketing
Centralizing a decentralized docketing department is one of the hardest transitions a firm can face. Every decentralized firm I’ve encountered...
The Centralized Docketing Debate
If you've been in the docketing field for a while, you've probably heard about the big debate between centralization and decentralization. While...
What I Mean When I Talk About Docketing
Discover how effective docketing combines skilled people, proven processes, and technology to turn case management from a routine task into a...